Kundomdömen om Dusit Thani Laguna Phuket

av henfal Göteborg, Sverige

Mycket bra hotell med fantastisk service!!

Vi bodde en vecka i egen villa med pool. Detta var ett fantastiskt boende med mycket utrymme kök och takterass. Hotellområdet är stort vilket gör att du inte behöver ligga nära andra när du solar. Personalen är fantastisk i alla lägen och man märker att många gäster varit där i många år. Mest äldre gäster och inte så mycket barn. Kommer gärna åka hit igen!!

av 432dhruvs Gurgaon, Indien

Average Property, Average Service

Average property, average service. Stayed here for 3 nights, while the on duty manager was helpful, the rest of the staff needs more training. The property seems grossly understaffed and rude at times. The other resorts in the laguna area at half the price appear a lot better. All in all an average stay and not worth the premium price.

av Burkhard J

Fantastic Hospitality

Plus: Unbelievable friendly service - travelled to many places but this is really exceptional! Good local flair, good club room program with benefits (room close to beach, free drinks during happy hour in the evening) To improve: rooms and beds were comfortable but a bit older - currently they are upgrading the quality step by step. Limited food options - only 2 restaurants were open and food was average. Need to upgrade or people go outside e.g. Porte de Phuket with many high quality food options (few minutes by cab) We will be back.

av mcgeowns1 London, Storbritannien

Beautiful beach front location

Me and my kid stayed here for a few days before moving to the jungle, beautiful resort, Rooms Lovely, staff super friendly, quiet location good for families. Would definitely go back, perfect for unwinding by the beach to recharge

av Zenmaster2015 Mumbai (Bombay), Indien

Great location. Good service. Book a suite overlooking the sea!

Enjoyed almost a week with family. - Check in was smooth (but took a while). Mr Luke was very helpful. - Rooms are comfortable, though a bit jaded (the resort is nearly 40 years old). Book the suites with views on the beach (remarkable views), and special club facilities including exclusive breakfast area and complimentary afternoon tea. - Pool is large, with a mini pool with slides which is a good draw. Pool could have an upgrade (eg pool edges are sharp & tiles loose at some places) - For kids: small pool with a slide is a draw. Good activities in the kids club (and very helpful staff), but the facilities in the kids club need to be upgraded (toys are old/broken and very limited) - Great massage facilities (and very reasonable) outdoors and right near the beach, you can hear the sound of the wind and water while getting the massage! - Loved the Laguna area -- quiet and clean beach, exclusive feel, hotel is right on the beach. Yet Laguna is only a short drive from the more 'happening' beaches like Kamala, Patong and Karon (tip: walk to the left of the hotel when going for a beach walk - its softer sand). Facilities & infra could do with a refresh/upgrade to give it a more contemporary feel to the resort, and attention to detail on service could be higher. But overall had a lovely time and would gladly return.