Kundomdömen om Occidental Puerto Banús
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70% av resenärerna rekommenderar58 omdömen
5 senaste omdömen
Nice styled hotel
We booked a January long weekend on the Costa, and chose the Occidental due to its location, price and style. On arrival, we found it what we thought. Front desk helpful and informative. Room was clean, comfortable and stylish, perhaps a bit too minimalist in decor. No art work on the walls and despite having a kitchen sink and fridge, had nothing to use in it. No glasses or a kettle, and making a cup of tea of coffee when in the room is always useful. Shower room was very clean, and towels replaced daily. We’d booked bed and breakfast and found the morning food very plentiful, with lots of choice, from cooked to continental, fresh juices and fruit on demand. Location in the town is excellent. A few minutes walk to the millionaires harbour where you stand in awe of the yachts berthed. Also a two minute walk to the local bus service for visits to near by Marbella or Estapona.
Perfectly located, clean and fresh, with a good breakfast and smiling personnel. The only negative thing was a very strong smell of a cigarettes in my room #3603, despite the hotel is non smoking. On my request to do something about it, some kind of a device has been brought to the room which purifies the air, however it did not help ... during my entire smell, the smell remained unchanged.
We chose this hotel for its location to the centre of Peurto Banus . We were a little worried that it would be noisy as it was a Jet2 Vibe hotel but as it was December we thought we would try it . Although there was a problem with the noise from the next room on the first evening , the Manager dealt with it and it did not happen again . The room was very spacious and comfortable and very clean . Any issues are dealt through an app which is convenient . All the staff are very friendly and courteous. They all work very hard to make it comfortable. The only one issue I had was that Jet 2 did not inform us that the pool was closed . Unfortunately it was very warm for the time of year and I would have used it but we went to the beach instead. Overall excellent stay and would definitely recommend this hotel .
Great hotel, great decor, comfy beds, great breakfast, fantastic selection of food, great location, would recommend to stay if visiting the area. Rooms were cleaned daily, with beds made daily too, friendly staff, loved our stay here - will definitely stay again.
Christmas Break in the Sun
All staff are very friendly and welcoming. The hotel has recently been refurbished to a high standard. The rooms are large, beds are very comfortable and the bathroom has 2 sinks and a large walk in shower which was very powerful. The breakfast has a great selection of hot and cold food, juices, fruit etc. I asked for an omelette each morning which was served to my table. We were half board and in the evening we were given a 3 course menu to choose from. This would have been fine however on 3 of our 7 day stay the menu was the exact same. On another 2 nights again a menu was repeated. So out of 7 nights the menu only changed 3 times. I understand it was not busy in the evenings and not enough people to put out a buffet but I feel the menu should have been different each evening. I spoke on 2 occasions to the reception staff who agreed and said they would speak to someone and get back to me but that never happened. The hotel is very central to the marina and the shops.