Kundomdömen om LABRANDA Suites Costa Adeje

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8,1 av 10 baserat på 13 omdömen
Övergripande bedömning
 
8,1 / 10
Städning
 
8,9 / 10
Motsvarade förväntningar
 
7,9 / 10
Mat och dryck
 
7,9 / 10
Rum/lägenhet
 
8,6 / 10
Service
 
7,7 / 10

Senaste omdömena


8 av 10

+
Lite stort och opersonligt, lite väl uppdelat mellan vuxna och familjedelen
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Bekräftad gäst: 2022-11-06


Omdömena baseras på enskilda resenärers inlägg hos TripAdvisor (konsumentsida för resor och hotell). Dessa resenärer kan ha rest med annan arrangör eller individuellt. Apollo tar inget ansvar för innehåll eller bedömningar.


Genomsnittliga omdömen

  • 4,5/5 Läge
  • 4,5/5 Sovkvalitet
  • 4,5/5 Rum
  • 4,5/5 Service
  • 4/5 Standard
  • 4,5/5 Renlighet

49% av resenärerna rekommenderar

838 omdömen
Utmärkt
 
489
Väldigt bra
 
154
Bra
 
110
Mindre bra
 
60
Underkänt
 
25

5 senaste omdömen

2022-01-24

av LottaJ75

Modernt hotell med trevlig service

Nyrenoverat hotell, fräsch modern inredning. Trevligt poolområde. Fin bufférestaurang med mycket god mat. Hjälpsam och trevlig personal. Mycket bra läge nära strand och shopping. Barnen älskade animationteamet. Ett hotell som passar både vuxna och barn. Lokalbussen stannar precis utanför hotellet.

 
2023-02-03

av K805FZhelent

A poor 4 star experience

A poor 4 star experience, room was not 4 star standard or the facilities in it. Tea and coffee not replenished every day and when it was it was the bare minimum compared to other people in our party. Pool bar staff were preoccupied talking to each other when they had people waiting to be served. Uncooked turkey steak extremely dangerous and could have been a nasty experience. Given back to waiter who came back with a well done piece of turkey but no explanation or apology. Poor choice of food it was not topped up so if you went part way through the lunch 1-3pm you had little choice of fruit left , cheese and meats. Transfer from hotel to airport we were refused a seat on the bus because driver did not have us down on his list despite me showing him our transfer document. A very embarrassing and uncomfortable experience had to take a taxi at our expense. Driver then told us to get on bus but taxi had been ordered. The rest of our family were let on the bus , there was only 11 people on a huge coach with no other pick ups!!

 
2023-02-03

av d041298 Magherafelt, Storbritannien

Beautiful hotel, but not worth All Inclusive

Stayed in Labranda Suites from the 26th January to 2nd February. The hotel itself is a beautiful hotel, rooms are very clean and all the staff were very friendly and helpful. We went All Inclusive as it was our first holiday in 3 years following the pandemic. As we started out holiday the food was so plentiful and indeed edible wouldn't say exceptional. But after 3 days the food never changed was definitely very repetitive. The selection is vast and to be honest I believe less is more, give the chefs the chance to show off their skills by preparing a smaller more varied menu would help to cut the repetitive nature and also save the hotel a lot of money, also helps to prevent food waste. I understand the hotel are feeding large numbers of people but the number of people we spoke to, all of whom said the same thing about the repetitive nature of the food. This is of course my opinion and hope the hotel take it in good faith. Now my biggest disappointment was the alcohol as part of the deal, as a gin drinker I enjoy a g&t when on holiday, unfortunately the gin was undrinkable I describe it as paint stripper it was real bottom shelf stuff, I ended up buying a bottle of decent gin from the supermarket for less that 3 drinks of better gin on sale in the bar. My partner also found the white wine rather undrinkable. Was so disappointed, penny pinching only destroys reputation. One last thing and I know it's hard to control, sun bed blocking, people putting towels down and never showing up. Suggestion, with a lifeguard on duty he can see if anyone returns or not, if for example someone doesn't turn up within say 30 minutes then the towels can be removed for those who want to use the pool area. Even noticed by the end of the day the same towels still remaining on those sun beds. Cleared later that evening by staff. This would help alleviate bed blocking.

 
2023-02-02

av Annya B

Animation Team deserve an award for being so awesome!

Flying home tomorrow and didn't want to leave without writing a review. After a wonderful stay in December with my husband and 2 kids I booked again to bring my mum for her 60th and was delighted yet again. Such a fantastic hotel, good food, lovely rooms, great amenities. But for me the best bit is the animacion team (Bruni, Cesar, Alex, Manel, Trini). They are just AMAZING and made both holidays special and unforgettable. They are so friendly, they remembered me from my previous stay, they love the kids and do a fab job entertaining them and organise brilliant activities. Highlights for me were Yoga with Bruni on the stunning roof terrace, overlooking the ocean and La Gomera, Pilates with Alex, shuffleboard and pool games with Cesar and karaoke with Manel and Trini. The cute signed certificates you get after winning an activity is a nice touch, and all the team make you feel so valued and special. It's this level of attentiveness and passion that makes me want to keep returning. Thank you team for making this another special holiday and hope to see you again when we return at Easter

 
2023-02-01

av SsJoT Manchester, Storbritannien

Overall Great Holiday

Having read lots of reviews about this hotel before booking, we took a chance with this one. Agree with some of the others where upon arrival only 1 person at the desk actually seeing to guests, after a 4hr 30min flight with two babies you just want to check in and rest a little, takes a while to check in while other staff just sit behind desks looking busy and not offering to help . So this could definitely be improved. Room was excellent, very clean every day and some amenities, but agree there could be upgrades and cups should be bigger! But a very good shower. We had a pool view so no issues around noise. Food was good, had a good selection, but a little repetitive, chips and pizza every night for lunch and dinner. Wish they had done some breaded chicken bites or nuggets of some kind, just for the kids. Would have saved me a few McDonalds trips! But on the whole cooked meats every night, with a range of salads etc. deserts were amazing! Always the best part to the meals. Breakfast was also very good with pancakes and eggs made fresh on the flat top open cooking area, fresh fruits every day. Staff were helpful every time we needed them, especially when we needed to hire a buggy. Young man on reception, didn’t get his name, but he was excellent. Any time we needed a taxi it was there within 2 mins. Location was perfect, as we just wanted a relaxing break, not too busy within the day. Beach is very close, as is the designer shopping with some great bargains! Roads are quite steep so pushing a buggy and bags can get a bit tricky. But overall local shops and amenities are around and close by, felt safe and was very clean in the areas around. Pools were clean and could always get a sun bed, but maybe because we didn’t go at popular times, little splash park was great. But didn’t see much of the kids shows, didn’t advertise them well, so can’t comment too much, but would have liked to have taken the kids had we known proper times etc. Overall had a great holiday with kids, I would definitely come back to this hotel, as staff were generally helpful, location was perfect for us, and food was good but not amazing ; it was much better than some of the other hotels we had stayed in in Lanzarote. most importantly it was clean! Definitely 4/5, some areas can be improved, and I would say slightly over priced for what it is considering everything, but would I come again, after my first experience, yes!