Kundomdömen om Royal Garden Villas

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10 av 10 baserat på 1 omdömen Reevoo.com
Övergripande bedömning
 
10,0 / 10
Städning
 
10,0 / 10
Service
 
10,0 / 10
Faciliteter
 
10,0 / 10
Mat och dryck
 
10,0 / 10
Rum/lägenhet
 
10,0 / 10
Motsvarade förväntningar
 
10,0 / 10
Korrekt beskrivning online
 
10,0 / 10

10 senaste omdömen


10 av 10

Bodil,
Flateby

+
Alt ved dette hotellet er perfekt
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Bekräftad gäst: 2018-12-09


Omdömena baseras på enskilda resenärers inlägg hos TripAdvisor (konsumentsida för resor och hotell). Dessa resenärer kan ha rest med annan arrangör eller individuellt. Apollo tar inget ansvar för innehåll eller bedömningar.

Genomsnittliga omdömen

  • 4,5/5 Sovkvalitet
  • 4/5 Läge
  • 5/5 Rum
  • 5/5 Service
  • 4,5/5 Standard
  • 5/5 Renlighet

91% av resenärerna rekommenderar

923 omdömen
Utmärkt
 
764
Väldigt bra
 
94
Bra
 
32
Mindre bra
 
16
Underkänt
 
18

5 senaste omdömen

2015-03-01

Inlägg av Marika K Stockholm, Sverige

Underbart!

Är du lite kräsen, vill ha vacker, designad miljö, bra service av trevlig personal och även lite privacy och intimitet är det här stället för dig. Det här hotellet slår alla de 5-stjärniga hotell på Teneriffa vi tidigare bott på. Vi bodde i den fantastiskt vackra Villa Aqua (heter Queen Villa på hemsidan) i en vecka. En helt otrolig villa på ett 370 kvm stort eget område (inklusive en liten villa med ett extra sov- och badrum)! Villa Aqua är riktigt lyxig med vacker, smakfullt designad inredning. Den har ett stort kök med öppen planlösning till vardagsrummet. På den generösa altanen finns en egen uppvärmd 8 x 4 meters pool med kvällsbelysning, ett antal sköna solbäddar, loungesoffor, matbord och ett balinesiskt lusthus. Var man inte kräsen innan man upplevde detta, så har man blivit det nu... Hotellets gemensamma ytor är inte stora, men väldigt vackra med påskostad inredning. Man engagerar sig även i detaljerna, såsom klippta vackra hibiskus-blommor på bordsytor etc. Inget känns kalt, utan är vackert ombonat och fräscht. Restaurangen, som är den enda på hotellet och serverar både frukost, lunch och middag. Men vill du äta lunch i din villa istället debiteras inget extra för detta (vet dock inte om detta endast gällde vår villa). På helgerna byttes delar av den vackra restauranginredningen och tyger ut, vilket kändes trevligt och gav omväxling. Maten var god och framför allt vackert upplagd. Olivoljan som serverades till brödet var ovanligt god och serverades tillsammans med tre olika sorters salt, varav den svavelsmakande saltet från Himalaya var riktigt bra tillsammans med olivoljan. PLUS! * Ostört boende * Tillmötesgående och trevlig personal * Ingen extra avgift för roomservice (vet inte om det gäller alla villor) * Fri wifi * Stort kök med allt du behöver, inklusive podmaskin och pods, free of charge * Diskmaskin som sköts av städpersonalen * Tvättmaskin, torktumlare, strykjärn och bord. * Många värmeljus * Flaska med doftolja och trästickor * Is på rummet * En väl tilltagen spansk brunch på rummet med Sangria ingick en dag * Mycket stort utbud av vin och andra drycker i villans bardel samt välfyllt kylskåp med vatten, läsk och öl. Även stort utbud av snacks. * Frukost fram till 11! Härligt att slippa ställa klockanpå semester * Fräscht gym med löpband etc.intill Thermal bad * Fri tillgång till ett härligt thermalbad med bl a jacuzzi * Barnet uppskattade fri tillgång till godis och lemonad vid huvudpoolen * Golfbana bredvid hotellet Och så tyvärr lite minus.... * Dålig belysning i hela villan. Miljövänligt, men svårt vid läsning, sminkning och kvällspackning. Belysning saknades helt vid matbordet. * Motljus vid speglarna i badrummet gör det svårt att t ex sminka sig (lösning: förse den vägghängda sminkspegeln med lampa) * Dåligt blås i fönen * Vattnet blev plötsligt, ofta och alldeles för fort kallt när man duschade * Morgonrockarna i frotté hade jättekorta ärmar (?), men kunde bytas ut till normala morgonrockar och också av jätteskönt fleece-tyg. * Hårda och höga kuddar * Ingen musik i hela villan. Tv:n saknade musik/radiokanaler. Går att låna cd-skivor från receptionen att spela i dvd:n, men det fungerade endast i vardagsrummet. Hade varit önskvärt med en riktig musikanläggning med bluetooth i en så här dyr villa. * Poolen blev aldrig riktigt varm. Berodde kanske på att vi hade mulet väder hela veckan och poolen värms upp av solpaneler. Trots att den manuella uppvärmningen sattes på blev den dock inte varmare. * Statyerna vid poolen skulle spruta vatten, men fungerade inte och gick inte att laga * Trots halvpension ingår ingen middag i restaurangen på måndagar. Man kan beställa och betala från roomservicemenyn eller delta i hotellets måndagsarrangemang med middag utomhus vid huvudpoolen med sångunderhållning mot en något rabatterad, men extra kostnad. * Supermarket: påstådd gångavstånd 15 minuter. Pga brant uppförsbacke tar detta 45 minuter för en normaltränad 40-åring. Tips: ta taxi dit! Vid återresa tog det dessvärre 1 timme vid två tillfällen att få en taxi trots att vi ringde hotellreceptionen för att beställa den. Och trots att det fanns saker vi inte var helt nöjda med måste det sägas en gång till: det här hotellet är i särklass bäst av de 5-stjärniga hotell på Teneriffa vi tidigare bott på!

 
2019-09-19

Inlägg av Sidney C

Mr Sid Cunningham

Absolutely fantastic The staff were amazing and the villa was beautiful The first time ever the villa and spa are actually better than the pictures in brochure Everything thing was perfect and I’ll be visiting again very soon

 
2019-09-13

Inlägg av cmb323 Exeter, United Kingdom

A sanctuary of unparalleled luxury

My mum & I have just returned from our second stay at RGV. We had a wonderful stay last year for a week in September and since then have been looking forward to returning and it certainly didn’t disappoint. This place is a true sanctuary of total luxury and relaxation. All details have already been thought of and absolutely every aspect of your stay will exceed expectation.  From walking into the hotel through the solid wooden doors, even knowing what it was going to look like from last year, its still totally stunning. The main pool area, has an infinite edge pool, a view down to the coast and it wraps around the reception building so you go over a little bridge to get to the reception & check-in. This was all completed in super-fast order with a little welcome drink and within minutes we we on our way to our room. We stayed in Villa Flor (1bed Grand Duchess) which had a well equipped kitchen, complete with nespresso machine & pods, a spacious sitting room with TV, drinks unit & an indoor dining area. Then on into the bedroom sumptuously decorated in a far eastern style with beds that can be done as two twins or converted into a super king, (NB good size safe provided in room), there’s also a very large bathroom with twin basins, bath, enormous walk-in shower (I want one that big at home !!!) and a separate WC. Outside was just stunning - the terrace extended on two sides of our room with a lovely pool, balinese bed, two sun loungers (terrifically comfortable sun pads), parasol and more outside dining furniture, shaded terrace area and day bed. What more could two people need ?!!!! Walking around the corridors is another delight, everywhere are little things to look at, artistically arranged pieces that give this place such a unique and special feel. We didn't make it into the spa as we were so comfortable we really didn't move much from our room during the days. Cleaning was very thorough and we were very impressed the ladies came as a team and worked like a 'lightning hit squad' working together so each room was done super quickly and guests not disturbed. Much more efficient system than in other hotels where each room attendant works individually. The classic bug bear of most hotel bathrooms -tiny and poor quality towels - is certainly not an issue in this hotel. We took the bus from outside the hotel (Av de Ayyo) up the hill to the really well stocked Mercadona supermarket to get bits for the fridge re drinks and lunch snacks - would be about a 20-30 mins walk but bus really easy and cheap. The hotel stocks the fridge as a mini bar too and there is a comprehensive room service menu if you don't want to venture out Each and every member of staff is a true asset to this hotel. They all work really hard and to such a high standard. They cater for your every need and are there if you need them without being intrusive at any point. We loved the new WhatsApp hotel facility where if you need anything you can message reception and its sorted. Great idea.  Since last year we noticed they had installed on the lower level villas (level 1 where we have stay twice now) some screening which can be raised or lowered to help screen road noise. It has a clear section so it doesn't obstruct view and also option of curtains which can be drawn and provided us with terrific shade - we are shade rather than sun bathers. These were really useful for us and thank you for this addition. If you don't want them then they electronically rise up and fold away. And finally onto the piece de resistance and in addition to all of the above a major reason we chose to come back here,,,,, and will again next year..... the FOOD. It is really exquisite. We paid for HB and thoroughly enjoyed each meal we had, its like being treated to fine dining in a central London hotel each night. The setting of the restaurant with its beautiful decor, terrific standard of service and top notch food makes for wonderful evenings - if a rather expanding waist line as a consequence !!!! There is such a varied range of choices and each and every thing we had was wonderful. Breakfast was equally good - great range and quality once again, all served with finesse. There are so many terrific staff here but we would like to make special mention of Daniella, Diego, Oscar, Biliana, Renato, Helio (dining room), Patricia (chef- that lady certainly knows how to cook, delicious !!!) and Damian & Izabel in reception. And of course the lady who keeps this place running like clockwork and draws it all together - thank you Fiona so much for this wonderful place to spend a holiday.   Its so good here we are changing our holiday plans for 2020 so we can come here for longer next time, we simply can't wait to come back (September 2020)  Claire & Jan

 
2019-09-11

Inlägg av Peetah187

Oasis

I stayed here last week with my fiance . We were celebrating her birthday and the villa was covered in beatiful balloon arrangements with a bottle of cava. The villa was a stunningly decorated throughout 1 bed with a heated pool and terrace . Fiona is amazing Staff are so friendly and helpful everywhere in the hotel On the last in the last few nights ,I asked about getting an upgrade as my fiance was getting exam results the next day and I wanted to celebrate . All the options were explained to me very clearly with prices for 1 - 3 nights . We were shown a majestic 2 bed villa and decided to take it for the last 2 nights . It was actually outrageous how extravagant the villa we stayed in was . Huge pool and terrace , amazing views, outdoor bath , huge bar . Fiona seemed genuinely happy when we told her my fiance done so well on her exams and that we were so happy with our holiday. I've never stayed in a 5 star hotel that came close to this one on any level . I cant wait to get back

 
2019-09-10

Inlägg av Muffinmar

Amazing

This was our second stay at royal garden villas. Everything is truly magical from the moment we arrived. My partner and I stayed in villa ana which is a one bedroom villa. The villa was beautifully decorated for my birthday which I am so grateful for. The villa is extremely luxurious and very large. The pool was also heated. We moved to villa jasmin for the last two nights of our stay. Villa jasmin is a two bed villa, that is truly spectacular. Fiona the manager is amazing, caring, attentive and just unbelievable. Fiona really made our stay special and we are really looking forward to seeing her again. Roque makes unbelievable cocktails and made our stay so enjoyable. The spa is amazing , Dianna was perfect in every way possible. All the staff that work here are spectacular. Thank you to Thomas who helped my partner friend his top that he lost. It is such a special place we are planning to have our wedding here. Lydia and Fiona made all of our wedding planning stress free. Thank you so much.