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Kundomdömen om Rethymno Palace

Apollogästers omdömen
Omdömen på TripAdvisor
Här ser du våra egna Apollogästers omdömen om hotellet. Omdömen samlas in via Reevoo, en oberoende tredjepartstjänst.
Övergripande bedömning
 
8,5 / 10
Städning
 
8,9 / 10
Service
 
8,2 / 10
Faciliteter
 
8,1 / 10
Mat och dryck
 
7,5 / 10
Rum/lägenhet
 
8,1 / 10
Motsvarade förväntningar
 
8,2 / 10
Korrekt beskrivning online
 
8,1 / 10

10 senaste omdömen


8 av 10

Anoushe,
Stockholm

+
Lugna och ansvarstagande personal
-
Ingen deposition för handduk vid poolen, fri säkerhetslåda i rummen åtminstone vid all inklusive bokning. Sänkning av spa och massage pris.

Bekräftad gäst: 2019-08-10


9 av 10

Ulf,
Gävle

+
Rent o fresht
-
Dålig a lacarte matsedel kunch i middag

Bekräftad gäst: 2019-08-03


10 av 10

Albin,
Upplands Väsby

+
Hotellet är det bästa jag bott på. Jättefräscht. God mat. Jättetrevlig personal. Kommer komma tillbaka hit.
-
Spa avdelningen kunde vara lite på då de försöker ragga kunder fast man ligger och solar vid poolen.

Bekräftad gäst: 2019-08-03


8 av 10

,

+
Nära stranden. Fräscha rum.
-
Personalen sur och log aldrig.

Bekräftad gäst: 2019-07-27


8 av 10

Olle,
Helsingborg

+
Storlek på resturang. Aldrig trångt. Annars va allt rätt bra, helhetsintrycket. Inget som va bästa någonsin men inte heller något som ha mindre bra.
-
Närvaro av apollo.

Bekräftad gäst: 2019-07-27


6 av 10

Tina,
Köping

+
Städerskorna var fantastiska.
-
Det litade fruktansvärt illa från avloppen på hotellet . Det gick nästan inte att vara på toaletten och i rummet efter toalettbesök eller dusch. Stranden var inte rolig. Väldigt mycket sten i både vatten och strand, framgick inte vid bokning. Personel i reception kändes som dom tyckte sig överlägsna ....vid utcheckning förväntades vi betala för saker vi inte hade beställt , vi hade all inclusive. dessutom skulle vi betala skatt för ett rum vi inte hade ! vi hade ett rum på tre personer men vid utcheckning antogs vi ha två . ett rumsnummer precis bredvid det rum vi hade ...mycket märkligt! Vidare ska kassaskåp ingå på ett hotell med 5 plus !!!! Med tanke på miljö så kanske man heller inte ska bädda rent och byta alla handdukar varje dag . Bättre att lägga den kostnaden på andra saker på hotellet . Kassaskåp tex.

Bekräftad gäst: 2019-07-27


9 av 10

S,
M

+
Lugn och fint
-

Bekräftad gäst: 2019-07-27


10 av 10

Kjell,
Lund

+
Personalen var mycket bra och trevliga. Snyggt poolområde och närheten till havet ett plus.
-
Variationen på maten var dålig. I stort sett samma utbud hela veckan, borde varit mer grekiska rätter.

Bekräftad gäst: 2019-07-21


8 av 10

Jenny,
Helsingborg

+
Lugnt och skönt
-

Bekräftad gäst: 2019-07-21


10 av 10

,

+
-
Att man kan ta vilken ölsort man vill i all-inklusive

Bekräftad gäst: 2019-07-21


Se alla omdömen

Omdömena baseras på enskilda resenärers inlägg hos TripAdvisor (konsumentsida för resor och hotell). Dessa resenärer kan ha rest med annan arrangör eller individuellt. Apollo tar inget ansvar för innehåll eller bedömningar.

Genomsnittliga omdömen

  • 5/5 Sovkvalitet
  • 4/5 Läge
  • 5/5 Rum
  • 4/5 Service
  • 4/5 Standard
  • 5/5 Renlighet

75% av resenärerna rekommenderar

58 omdömen
Utmärkt
 
29
Väldigt bra
 
17
Bra
 
9
Mindre bra
 
3
Underkänt
 
0

5 senaste omdömen

2019-08-17

Inlägg av Zadig00

Lovely views, pleasant rooms, but odd service.

Family of 2 adults and 3 children. Stayed in a family suite which was clean and spacious with a large balcony and beautiful views. All rooms have now been renovated to a white and turquoise theme and are very pleasant, despite some iffy wall art. Communal areas a bit tired-looking and could do with an update. Pool area and outdoor bar are very attractive. Beautiful palm trees and flowers. Be aware, it’s “sunbeds at dawn” (though we did visit at peak-season in mid-August). Food is fine, but maybe not quite 5-star. Desserts, in particular, are pretty much the same every night. The most odd thing about this hotel is some aspects of the restaurant service in the evenings. Staff who seem very inexperienced. Wandering about as if they’re not sure what to do. If you ask for a coke, it’s looks of total bafflement. Which brings me to the most irritating thing, if you’re in an all inclusive. All soft drinks are watered down. There is Coke and Fanta on display in the fridge in the restaurant, but if you ask for one, they look shifty and then disappear into the kitchens to return with some watered down cheap version. I don’t even drink Coke or Fanta, but the stuff I tasted which the kids ordered was not pleasant. Similarly , “orange juice” is the stuff made from powder. It just makes you feel as if they’re doing everything as cheap as possible. Only the house wine comes with the AI and there is just one red and one white. There are about six cocktail options with AI and they are ok, nothing soectacular. The rest you need to pay for. It can take a while to get drinks at the bar near the pool - even water has to be requested. No subbed service. There is self service ice cream (tasteless / no cones) and they put watermelon, cheese / ham rolls wrapped in cling film, and a few cakes out for snacks for those on AI. Not much variation day to day. Entertainment is about 3 times a week in the evenings. The best thing is the lovely turquoise sea. Beach is a mixture of pebbles and sand, but very pleasant. It’s about £12 Euros by taxi in to Rethymnon which is a beautiful town - really stunning Venetian architecture, lovely relaxed vibe, safe and great bars and restaurants.

 
2019-08-11

Inlägg av GeorgeGongli Tbilisi, Georgien

Excellent hotel by all means!

We stayed at this hotel for 8 nights, me my wife and our 2 daughters. We were given a huge room with one king bed and 2 sofa beds for the kids. The room was on the first floor, with a nice terrace overlooking the sea. The bathroom was really nice and spacious, with jacuzzi and a shower cabin in one space. The cleanliness was also outstanding. The A/C was also working quite well, supporting the desired temperature. The pool is rather huge, with various depth ranging from 90 cm to 3 m! The only downside of it is that it was closing at 6 pm, which is too early! We had an all-inclusive package, and I have to note that the food was absolutely splendid! With lots of varieties. Every day there was also a grill working, providing nice choices of meat and fish. There were some themed nights as well - a seafood day, a Greek day, they even surved sushi one of the nights, though the quality of sushi was not oustanding I have to say. The good thing about the dining experience was the fact that there are some of the areas with A/C, which makes food consumption even more pleasent during the very hot summer days at Crete. The staff is also offering you cold draft beer of wine, with other non-alcohol bewerages to choose from. The pool bar is also very nice, well ventilated, offering quite nice cocktails from the all-inclusive menu. Pina collada and Tequila Sunrise were probably the best, however, if you really want to try something special, for the all-inclusive guests there was a special price of 5.70 Euros for the best Strawberry Daiquiri me and my wife ever had! The only downside about the bars - the all-inclusive serving stops at 23:00, that's too early! The beach is nice and sandy, with plenty of sun-beds and umbrellas. The sea itself is quite rocky and you have to walk for quite some distance before it gets a bit deeper. I have to also separately mention the very good quality of free Wi-Fi. I was rather surprised that the majority of reviewers e.g. on booking.com rated Wi-Fi with 5 points out of 10. My estimation would be 9 out 10. It was working quite well almost in all the locations, be that the room, the pool, or even the beach! So no complains here whatsoever. The hotel is so nice to provide you with lunch boxes, if you want to go to some lengthy trips. You can also request a late dinner, if you are late from your trip back to hotel. The hotel also has a tennis court. Its quality desires to be better though. On the downside, the court does not have any lights to play in the evening time. So we had to start our workout at 18:30 and played until 20:00 - we nearly died of extreme heat and humidity combined! So I would strongly recommend the hotel management to install the lights to be able to play during the evening time, when the sun is not so brutal anymore. Also, the court is charged 15 Euros per hour, even for the all-inclusive guests, which is rather strange. So, all in all, we are very pleased with the hotel and its amenities, its staff, a free welcoming 15-minutes massage for all of us, etc., etc. I have 3 recommendations to improve the services even further: 1) Extend the working hours for the lifeguard to make the pool accessible at least until 7:30 pm. 2) Abolish the charge for the court and install the lights for night plays (the surcharge for the lights would be acceptable). 3) Extend the all-inclusive bars until midnight. Hope you find this review usefull!

 
2019-06-25

Inlägg av JoeMullett Southampton, Storbritannien

Beautiful hotel, lots of potential

Beautiful hotel, location and week away! Rooms Spacious, clean, bright, international television, nice selection of toiletries and good sized balconies. Kettle and cups although no tea or coffee amenities provide which was rather bizarre. Service So much potential, generally didnt seem too interested (Bar and waiting staff), Reception staff provided very warm welcome) Hotel Nice concept, modern elegant concept, relaxing pool area with low key entertainment, would be nice to see nightly entertainment or even live music. Food Rather strange how in the dining room if you are all inclusive you have for example draught local soft drinks where if you are paying you receive branded soft drinks as an example. Generally a good selection of drinks for all inclusive however, not the largest buffet selection but nice outside dining area and the selection they do have is of an okay standard! Having stayed in many a 5* hotels, with an improvement to its service and greater entertainment it could set itself apart, expectations are generally high because of the way the hotel markets itself yet doesn't necessarily live upto expectations.

 
2019-06-23

Inlägg av silkmanMacclesfield Macclesfield,Cheshire

Great experience

The Rethymno Palace came to the rescue of our holiday to Crete. We were originally booked into the CHC Imperial Palace down the road. at least 11 guests were transferred to the Rethymno Palace. Location, right on the beach is fabulous. Pool area facilities good. All inclusive drinks list is reasonable and although not branded they tasted good. Food really tasty and fresh. Nice restaurant. Many, many thanks to the Rethymno Palace staff for making our stay enjoyable.

 
2019-06-16

Inlägg av Justyna P

The best people and great stay

Fabulous!! Hotel staff is absolutely friendly and marvelous! Great choices of food and fantastic people. Marco made the best Mojito on the entire island, and helped to find the best spots in Crete. We were looked after well, and everyone made sure we had the best possible stay. I'm definitely coming back!