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Kundomdömen om Nana Princess

Apollogästers omdömen
Omdömen på TripAdvisor
Här ser du våra egna Apollogästers omdömen om hotellet. Omdömen samlas in via Reevoo, en oberoende tredjepartstjänst.
Övergripande bedömning
 
9,0 / 10
Service
 
9,0 / 10
Faciliteter
 
9,0 / 10
Mat och dryck
 
9,0 / 10
Motsvarade förväntningar
 
9,0 / 10
Korrekt beskrivning online
 
9,0 / 10

10 senaste omdömen


9 av 10

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Bekräftad gäst: 2018-06-25


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Omdömena baseras på enskilda resenärers inlägg hos TripAdvisor (konsumentsida för resor och hotell). Dessa resenärer kan ha rest med annan arrangör eller individuellt. Apollo tar inget ansvar för innehåll eller bedömningar.

Genomsnittliga omdömen

  • 5/5 Sovkvalitet
  • 4,5/5 Läge
  • 5/5 Rum
  • 5/5 Service
  • 4,5/5 Standard
  • 5/5 Renlighet

0% av resenärerna rekommenderar

114 omdömen
Utmärkt
 
104
Väldigt bra
 
4
Bra
 
3
Mindre bra
 
3
Underkänt
 
0

5 senaste omdömen

2019-06-20

Inlägg av davidhI7706EU Durham, Storbritannien

Excellent Customer Service!!

We had a fantastic week at the Nana Princess. The hotel itself is excellent but the truly outstanding feature is the staff who managed to make our stay hugely memorable. From Freideriki in Guest relations to Lefteris, Argyrios and Elena in the three restaurants (all together our “A Team) to Alex and Rania in the Spa, all of them are truly a credit to the hotel. A special mention to Pela, Kostas & Katerina in the pool bar too who made our afternoon cocktails such an integral part of our stay and made us feel so welcome! Rarely have we engaged with (or remembered, even if some names might be wrong!) so many staff which is the overriding memory of our holiday. The hotel itself is very modern and we found all of the restaurants to be very good. We had the dine around option with full selection from the al a carte menu and every meal was excellent. As others have said, it is a quiet hotel but superb for a relaxing break in a luxury environment. The main bar also had regular music (low key) which was perfect to end the night, again with good quality drinks served by very friendly staff. We will definitely return.

 
2019-06-19

Inlägg av KaterinaBollanou

The customer service is brilliant!

I can't even express my admiration for the hotel and its staff! They were all extremely professional and accommodating. They would go above and beyond to help me enjoy my stay. Ms Elena Karlou was excellent! Her skills, knowledge and professionalism are extremely admirable. You rarely come across a professional like her! I'd also like to express my gratitude for the amazingly efficient service we received by the staff in the main restaurant and particularly by Argyris. They exceeded my expectations and I am, admittedly, a hard one to please. Will definitely come back next year!

 
2019-06-18

Inlägg av Sotiris A Milan, Missouri

Visit the pool bar for swimming and drinking

In June we decided to visit the pool bar of these tremendous hotel, I was amazed from the facilities and especially of the warm hospitality of kostas perogiannakis he was really kind and ensured that our visit in pool bar would be a wonderful experience.Thank you kostas and I hope we visit you again!!!!!

 
2019-06-17

Inlägg av 210208 Windermere, Florida

High end Hotel and Food

One week in this fantastic property , well located with very very high end standards for a 5 stars hotel !! Rooms are so spacious , bathrooms endless and well equipped .. beautiful terrasses with your own pool!!! Sea view unobstructed!!! Talking SPA please so good and such of greatest costs ... try it FOOD FOOD FOOD ... Chef Dimos Karadimos ... remember this name ! This guy is such of talented person , creative , innovative.... open ...we eat here almost every day and every day this guy surprised us .. To close my speech I just want to mention the exceptional customer oriented staff ! From housekeeping always smily to everyone during the day as night as well ... they are all amazing and ready to make your stay unique !!!

 
2019-06-12

Inlägg av poussaa

The worst quality service in 5 star hotel

This hotel has a good room with private pool. Staff is friendly and nice. Rooms and area are clean and all brand new. Water in pools has a strange smell, I understand that there are some treatment products but I had never seen this kind of smell that is unpleasant. The ambiance of the property is cold especially welcome during the check in . There were few amenities in our room that was missing so we had to reclaim it. Service overall was good. The worst experience is coming by food and beverage. This is a disaster in 5 star hotel. Croque monsieur over fat, poor and cheap selection of tea, each time you ask for a drink they ice tea or ice coffee it is over sweet and the do not ask if you want it sweet or not. The coffee products though is good 2 sea front restaurant are looking sad and the food is not top and expensive, they try to do some fine dining but not really get it. Lots of other small details that disappointed us, because it is the most expensive hotel in the area and it is doesn’t worth it. Hotel provide free Wifi 0,5 Mbps , completely outside the reality in 2019 . We have informed the GM about all this details . Just one word from him sorry and thanks for your comments. Please avoid this hotel for your stay . We have found much better property in this island . For finish the most alarming problem concern the security ( no pool depth will indicate , slippery floor as excessive cleaning every morning without any warning , several problem that I can not mention )