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Kundomdömen om Saadiyat Rotana Resort & Villas

Apollogästers omdömen
Omdömen på TripAdvisor
Här ser du våra egna Apollogästers omdömen om hotellet. Omdömen samlas in via Reevoo, en oberoende tredjepartstjänst.
Övergripande bedömning
 
9,0 / 10
Städning
 
9,0 / 10
Service
 
8,7 / 10
Faciliteter
 
9,0 / 10
Mat och dryck
 
8,7 / 10
Rum/lägenhet
 
9,2 / 10
Motsvarade förväntningar
 
9,0 / 10
Korrekt beskrivning online
 
9,0 / 10

10 senaste omdömen


8 av 10

Sofie,
Stockholm

+
Stranden
-

Bekräftad gäst: 2019-01-06


10 av 10

Joonas,
Vantaa

+
Rannalla ja palvelu
-
Ravintoloiden hintataso korkeahko.

Bekräftad gäst: 2018-12-05


9 av 10

M,
K

+
Henkilöstö aidosti kiinnostunut täyttämään kaikki toiveesi. Poikkeuksellisen henkilökohtaista, välittävää, iloista palvelua. Jos joku on toista mieltä, kannattaa miettiä, että ”niin metsä vastaa, kuin sinne huutaa”. Myös kokit tiesivät kaikesta tarjottavasta kaiken. Heidätkin oli koulutettu erittäin hyvin erilaisiin ruokavalioihin. Kaikessa näkyy, että taustalla huippuammattilaisten konsepti ja toteutus.
-
Hotellista kertoo parhaiten se, etten erittäin kokeneena matkustajana löytänyt muuta vikaa, kuin sen, ettei aamiaisbuffeessa ollut kakkuhaarukoita.

Bekräftad gäst: 2018-10-24


9 av 10

Torgun,
Vikersund

+
-

Bekräftad gäst: 2019-01-02


Se alla omdömen

Omdömena baseras på enskilda resenärers inlägg hos TripAdvisor (konsumentsida för resor och hotell). Dessa resenärer kan ha rest med annan arrangör eller individuellt. Apollo tar inget ansvar för innehåll eller bedömningar.

Genomsnittliga omdömen

  • 5/5 Läge
  • 4,5/5 Sovkvalitet
  • 5/5 Rum
  • 4,5/5 Service
  • 4,5/5 Standard
  • 5/5 Renlighet

0% av resenärerna rekommenderar

897 omdömen
Utmärkt
 
692
Väldigt bra
 
142
Bra
 
31
Mindre bra
 
12
Underkänt
 
22

5 senaste omdömen

2019-03-24

Inlägg av barbarasE9868NM

Second time - but the last time

It was our second stay (within 7 months) - but instead of a warm “welcome back” - it was an unfriendly check in - also in the room was no sign of a nice greeting .. The service at breakfast is awful- we stayed 13 nights - much more than the average- nobody remembered our name or room number. Tables weren’t cleaned - and a couple of times no one asked what we wanted to drink for breakfast. Naazma Bar was a couple of times partly or completely closed because of events... obviously events are more important than hotel guests. The service at the bar was one day as bad as a service can be. We needed 30 minutes to place an order ??? Impossible for a five star hotel! After that we went to the jumeirah to have a drink there every day - it was nice there to be remembered- after the second day the staff greeted us - and remembered what drink we had the last day- this never happened at nazma bar... Very positive is the food in Turtle bay. It is very!!!good ( the reason we decided to book Rotana again) and most of the staff had been nice and service oriented. Referring to the steam and sauna - they are nice and always clean but because they are located in the changing rooms of the fitness studio, you can’t really relax. There is no space (relaxation room) provided to sit or cool down afterwards. Very disappointing for a resort. In conclusion, the service staff is not interested in the well being of the hotel guests, unobservant and seems to find other things to do (like checking their phones in the corners). Also my daughter has been asked for her phone number “to stay in contact” by several staff members - this is not what you expect in a five star hotel. The only reason to recommend Rotana Saadiyat Island is the food - especially in turtle bay bar. Service is definitely not a reason to come back.

 
2019-03-23

Inlägg av taz-sbc Dubai, Förenade Arabemiraten

Worst Stay

Unfortunately very disappointed by the sheer arrogance and indifference of the staff. Everyone from the unhelpful check-in staff to the room service approached each basic request with almost a huff. Never staying again and highly do NOT recommend it - for a weekend getaway at least.

 
2019-03-23

Inlägg av assaf83

Amazing stay

It was an amazing stay. The hotel is super clean and fancy you feel like it’s a 7 star hotel. Everyone was nice and the rooms are spacious. The food was also very delicious. I’d definitely recommend anyone visiting Abu Dhabi to stay there.

 
2019-03-22

Inlägg av daveathighwych High Wych, Storbritannien

Older Clients Area

Disappointed that there wasn't a quiet area for older clients to escape from the general hubbub at the swimming pool. Whist there are one or two areas which are quieter, there is nothing discreet where they can escape

 
2019-03-22

Inlägg av MPK18 Belfast, Storbritannien

Paradise

Outstanding hotel which you will not regret booking. This is obviously a beach resort so is relatively isolated like all resorts on Saadiyat Island. Taxis are cheap and plentiful so travel to other parts of Abu Dhabi are easily achievable. The Louvre is a 5min journey by taxi. The airport is ~25mins away and costs ~£20 by taxi. Staff were extremely friendly and choice of food excellent. Safe luxurious environment. The gardens and plant life are immaculate. How they manage to keep soft grass growing in 30C heat is a wonder in itself. Outdoor heated pool and beach are stunning- you can walk out 100m into the sea and still stand with water at waist height. I stayed in a premium sea-view room on the third floor in the west-wing (the right side of the hotel when looking from the beach). Room facilities were top notch with walk in wet room bathrooms and touch controls for lights and curtains. Balconies are adequate. East wing room balconies facing the swimming pool get the sun later in the day. The rooms were spotless and facilities excellent including espresso maker and free bottled water. If you are a reasonable individual there is nothing to complain about this hotel except maybe the price but seems standard for the surrounding area and they don't skimp on the facilities or service so you get what you pay for. Guests with young children tend to occupy the sun loungers around the pool from early morning for convenience which is to be expected. I heard several people commenting that the staff, life guards etc were excellent with children. However if like me, you prefer to avoid other people's children :-) the beach is an excellent choice.