Kundomdömen om Pestana Dom João II
Omdömena baseras på enskilda resenärers inlägg hos TripAdvisor (konsumentsida för resor och hotell). Dessa resenärer kan ha rest med annan arrangör eller individuellt. Apollo tar inget ansvar för innehåll eller bedömningar.
77% av resenärerna rekommenderar2853 omdömen
5 senaste omdömen
Både ros och ris
Incheckningen var en positiv upplevelse. Hjälp med bagage till rummet var uppskattat. Veckan i övrigt var ok. Undvik rum i närheten av den dagliga livemusiken om ni vill lägga er tidigt någon kväll!! Mycket aktiviteter att deltaga i om man så önskar. Frukostbuffén var lite dåligt varierad från dag till dag. Utcheckningen var ett antiklimax. Ingen hjälp med bagage. Förmodligen hade damen i receptionen vaknat på fel sida. Det är ju alltid trevligt med ett "välkommen åter" men det uteblev.
Absolutely fantastic hotel, in a terrific location! Short walk to a beautiful sandy beach and very easy access to the town centre and the trendy harbour area. The hotel staff are welcoming, friendly and efficient. Absolutely no complaints
Stayed here last week for one week . Hotel is very clean and rooms are spotless with lovely views from the sea view balconies . Breakfast was good with great variety . We took the short walk into Alvor town to eat in the evenings . I would highly recommend a stay here but the bar staff need to be more friendly and helpful . This is the reason I have deducted one star . On one night my wife went to the bar for a cocktail and the woman told her she had no time to make it … I have never encountered that in any hotel in my life . Don’t have cocktails on your drinks menu if the staff will not make them . We didn’t use the bar anymore for the week after that . All in all apart from this I would recommend the hotel 👍
Nice break away
Booked in for a three day golfing break. Hotel very clean and modern and the staff very friendly and efficient. Bedroom was nice but not sure why we ended up in a disabled room. (200) Bathroom could do with a bit of tlc, but was good for the time we were there. We had breakfast each morning - plenty to choose from and again, very friendly and efficient staff. Nicely positioned - just a ten minute walk into the nearby town of Alvor. We would choose again if the guys wanted to play the same golf courses. Thank you
Excellent and Immediate Response
First impressions of the hotel on my arrival were very good. It is a welcoming place. Arriving from cold Northern Europe however, I did have some initial issues with the AC in my room. This is of course the time of the transition from spring to summer, and I know this is managed as carefully as possible by the hotel. Housekeeping and reception staff tried to assist as quickly as they were able to do so. When the guest services manager Caterina became aware of the matter, she took steps to immediately resolve things to my complete satisfaction. Having been at the Pestana Dom Joao 11 Resort now for almost a week, I leave in a couple of days, I wanted to summarise my thoughts overall. Alvor is a lovely place, and the Dom Joao 11 is an excellent quality hotel, living up to the best Pestana standards. I have thoroughly enjoyed the hotel, my room, the dining arrangements and the resort facilities generally, but in particular I would like to thank the excellent staff and management here who have made my stay such a pleasure. The Dom Joao 11 is an excellent place to stay!